We had Sears Home Central replace our bedroom picture window. The AlSide Window has three components, a central stationary pane with flanking side crank out windows.

The side windows have an aluminum spacer between the the two sheets of glass. These are bowing inward to the point you can see daylight on the inside of the bow. We submitted pictures to Sears and they concur the window has failed. They wanted $100 to come out to "survey" and verify they have failed.

Then we have to pay additional labor charges to install the replacement "Window Packs". These windows are thermally inferior to our Pella and Anderson windows.

Monetary Loss: $2076.

Company wrote 0 public responses to the review from Feb 11, 2013.
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