I purchased 16 Alside windows.I've had 8 seals go bad and one won't stay open.
That is more than half of them have problems. The first year most of the failures occurred and the installer took care of it for a $75 fee. The installer is no longer in business so now I am forced to deal with Alside directly. Lifetime warranty is a joke.
I've been waiting months for them to get back to me after making jump through all kinds of hoops to document my claim.
Never again will I do business with them or anyone that does.This is a very poor product and the service is shameful.
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