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Seal on two windows failed at 9 months.After a year and 7 months I have still been unable to get a replacement and now they say it has been over one year and I will need to pay all labor cost.

It has been a non stop blame game between Alside and the sales company who will no longer sale Alside products due to not standing behind their product.When and if the windows come in the sales company said that they would no longer install alside windows and I would need to find my on contractor to install the replacements.

Monetary Loss: $1200.

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Anonymous
Denver, Colorado, United States #714201

Call the company who installed the windows, I have my customers contact me and I initiate the claim and have had all my warranty issues resolved with 30 days.

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