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2.5

We had our windows replaced with Alside lifetime warranty windows. Since then we have had to replace 5 windows all because of bad seals.

The last one took about 2 years to get a replacement. They don't communicate well or follow-up on replacement orders. I believe the lifetime warranty is offered because generally people move about every 7-9 years on average. The warranty is only for the original purchaser, so they are probably just hoping that by the time there is a bad seal issue, it is void.

Big surprise! I strongly advise anyone in the market for replacement windows to take the time to look elsewhere.

Reason of review: Bad quality.

Alside Window Pros: Warranty for seal failures.

Alside Window Cons: Seal failure and the difficulty of filing a warranty claim.

Location: Janesville, Wisconsin

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