The manufacturer processed color completely faded in less than years. Alsides solution is to repaint on -site.
This is not a solution to a factory produced finish but a work around of convenience and cost savings for them instead of completely replacing . This is not what we ordered and paid for. The installing company has also tried to reason with Alside to no avail. Repeated calls to both Alside and the company that installed have not resulted in any agreeable solution .
Instead of a beautiful house that we were prepping to put on the market we have an eye sore. Legal avenues are now being pursued.
Product or Service Mentioned: Alside Window Door.
Reason of review: Damaged or defective.
Monetary Loss: $18000.
Preferred solution: Deliver product or service ordered.