Do not buy products from this company. They will not honor their commitment/warranty. Their sales people are excellent talkers, yet undependable. Managers do not bother to return your call. Our HOA chose this company to replace our bedroom picture window. Payment for...Read more
I have had numerous problems with my Alside windows since I built my home in 2001. I have had replacements many times due to seal problems over the years. I have again recently contacted and submitted a claim to Associated Materials, the company that their warranty is...Read more
I didn't like
- Constantly make submitting warranty claims harder
I'm a contractor. Our company was founded in 1947. Ami/alside began in 1947. I have help design windows and mfg windows in my very own plant. I have looked at most complaints on this site. Most of these complaints are unfounded. Let me say why. Manufactures across the...Read more
We bought these windows for the whole house about 11 years ago. In the last 5 years these windows have started to fail. The seal is apparently defective as the inside of the double pane is getting a brown film especially near the grills. About 2 months ago I called for...Read more
We wanted a maintenance free window trim to improve the appearance of our home and chose an Alside/Revere building product. After a few years, the paint started to fail on the window trim, and is peeling off many windows. This looks really bad, it’s getting worse, and...Read more
I didn't like
- Product failed and warranty claim denied
I have read many reviews from people on here and have to say the majority of them are installation-related issues and not manufacturer-related issues. When windows arrive "dirty" and have "globs and streaks" on the glass when they get to the jobsite, that is all on the...Read more
I have been installing Alside windows since 2004 as a contractor in Conn. Most of know window issues are from bad installs improper measure or installation. Since ive been buying there product ive had 2 shashes go bad thats a great record if you ask me. Now at one time...Read more
Alside Window - Broken seals/ Rust 7/25/2018
Windows install 2013 We have 3 units with broken seals , rust on frames . Sent in all required documentation pictures,copy of warranty necessary documentation and paper work. Still waiting ...
Had an Alside 6100 sliding patio door installed. Installer commented that "Alside doors are never very clean from the factory". When the installer left, I spent 2-3 hours cleaning the door glass, as it was caked with globs and streaks of some sticky, gummy adhesive...Read more
1) The website does not allow you to upload photos 2) The website kicks you out so you have to start over-circle jerk. 3) On hold for over an hour three different times- still no answer. 4) Pressed "1" to receive a call back - Big surprise NO CALL BACK . 5) I am...Read more
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