Most helpful reviews first
In June of this year we went to Alside's showroom and purchased over 20 windows for our home. We figured if we ordered them at the same time they would be from the same lot, same finish. They never called us to tell us the windows were in, we had to call them. Their...Read more
Company wrote 0 private or public responses to the review from Nov 17.
I didn't like
- Poor quality
Do not buy products from this company. They will not honor their commitment/warranty. Their sales people are excellent talkers, yet undependable. Managers do not bother to return your call. Our HOA chose this company to replace our bedroom picture window. Payment for...Read more
Company wrote 0 private and 1 public responses to the review from Dec 07, 2017.
I have had numerous problems with my Alside windows since I built my home in 2001. I have had replacements many times due to seal problems over the years. I have again recently contacted and submitted a claim to Associated Materials, the company that their warranty is...Read more
Company wrote 0 private or public responses to the review from Aug 13.
I didn't like
- Constantly make submitting warranty claims harder
I have been installing Alside windows since 2004 as a contractor in Conn. Most of know window issues are from bad installs improper measure or installation. Since ive been buying there product ive had 2 shashes go bad thats a great record if you ask me. Now at one time...Read more
Company wrote 0 private or public responses to the review from Sep 05.
We had 8 windows installed including a large bow wind ow. The vinyl was originally brown but have faded to green. The windows are poorly constructed . The handles fall off and the screens are cheaply made. Days after the installation a pane cracked. It was replaced and...Read more
Company wrote 0 private or public responses to the review from Oct 23.
We bought these windows for the whole house about 11 years ago. In the last 5 years these windows have started to fail. The seal is apparently defective as the inside of the double pane is getting a brown film especially near the grills. About 2 months ago I called for...Read more
Company wrote 0 private or public responses to the review from Jul 05.
I'm a contractor. Our company was founded in 1947. Ami/alside began in 1947. I have help design windows and mfg windows in my very own plant. I have looked at most complaints on this site. Most of these complaints are unfounded. Let me say why. Manufactures across the...Read more
Company wrote 0 private or public responses to the review from Mar 14.
I have read many reviews from people on here and have to say the majority of them are installation-related issues and not manufacturer-related issues. When windows arrive "dirty" and have "globs and streaks" on the glass when they get to the jobsite, that is all on the...Read more
Company wrote 0 public responses to the review from Aug 01.
We wanted a maintenance free window trim to improve the appearance of our home and chose an Alside/Revere building product. After a few years, the paint started to fail on the window trim, and is peeling off many windows. This looks really bad, it’s getting worse, and...Read more
Company wrote 0 private or public responses to the review from Mar 30.
I didn't like
- Product failed and warranty claim denied
I purchased windows for my entire house (+30) in 2001. I have had two complaints, one in 2007, and the second this year in 2018. Basically, I have moisture and mold between the glass panes. I have been told that, because they no longer make the windows I had installed,...Read more
Company wrote 0 private or public responses to the review from Oct 01.
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