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Do not buy products from this company. They will not honor their commitment/warranty. Their sales people are excellent talkers, yet undependable. Managers do not bother to return your call. Our HOA chose this company to replace our bedroom picture window. Payment for...
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Anonymous
Anonymous

yeah then why leave a bad review on Alsides site and not with the installer?? That would be like yelling at the Trojan condom company for your *** boyfriend not knowing how to...

alsidesocialmedia
alsidesocialmedia
Alside Window Verified Representative

Hi, If you would like to send your contact information to alsidesocialmedia@gmail.com we would be happy to look into your issue.

1.0
I didn't like
  • Poor quality
#1143594
I'm a contractor. Our company was founded in 1947. Ami/alside began in 1947. I have help design windows and mfg windows in my very own plant. I have looked at most complaints on this site. Most of these complaints are unfounded. Let me say why. Manufactures across the...
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#1210093
Alside Window - Paint failure
We wanted a maintenance free window trim to improve the appearance of our home and chose an Alside/Revere building product. After a few years, the paint started to fail on the window trim, and is peeling off many windows. This looks really bad, it’s getting worse, and...
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Anonymous
ob

I can't figure out how to delete this post. Just found out that it was another company, that went out of business last year, who installed the product.

Anonymous
Kevin Sande

The part that is peeling is a sill trim board that your installer obviously wrapped with PVC coated aluminum trim coil. It is the trim coil that is failing...that has nothing ...

1.0
I didn't like
  • Product failed and warranty claim denied
#1222959
Alside Window - Poor product quality, poor customer service, unethical business practices
Alside Window - Poor product quality, poor customer service, unethical business practices
Bought a home (new construction) in '09 with Alside single-hung windows. After 5 years one of them started fogging up when the low-e reflective coating started to corrode. Now I have 5 windows that are hazy and fogged up. Parent company AMI has no intention of honoring...
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Alside
Alside

Hi, if you'd like to send us your contact information we'd be happy to be in touch.

2.6
I didn't like
  • Seal failure
  • Will not stand behind product
#1079972
We have seven windows that are defective & we were attempting to have only five of them fixed because two were going to removed during a renovation - the seals are broken on the windows. This is a KNOWN issue with Alside windows. Alside lifetime warranty is a joke -...
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Anonymous
Anonymous

I think there needs to be a class action lawsuit against this company as I see that many people are having the same issue I have with poor response and no one willing to conta...

#1174627
I replaced every window in my home. During rain and any wind, the windows allow water to leak into my home, into the ceiling below or the basement. I filed a warranty claim and it was denied. Alside claims the windows were installed incorrectly. The installer claims he...
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1.3
#1245698
Noticed moisture and discoloration between window panes. Called alside and the warranty on picture windows just covers the glass ...They do not replace the whole window. The contractor who installed them does not just install and replace glass. Now I have to find at my...
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1.9
#1175057
I purchased 22 mezzo windows. Almost every single one has defects except for 5 half rounds. Let me explain why it is the manufacturing and not the installer. Via the problems Three had over glazing which appears as a oil smear accross the glass that can’t be removed...
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1.5
I didn't like
  • Seal failure
  • Product
  • Product failed and warranty claim denied
#1250572
Alside Window - Terrible customer service - like the line ride...
Alside Window - Terrible customer service - like the line ride...
1) The website does not allow you to upload photos 2) The website kicks you out so you have to start over-circle jerk. 3) On hold for over an hour three different times- still no answer. 4) Pressed "1" to receive a call back - Big surprise NO CALL BACK . 5) I am...
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#1286286

Contact Alside Window

Mailing Address:
Associated Materials, LLC
PO Box 2010
Akron, OH 44223
USA
Phone:
(800) 922-6009
More
I had windows installed over 10 years ago. I called manufacturer for warranty of broken seal...talked to lady who told me to go online to file...told her I did not have a computer...said she would mail forms for me to file. That was first of May.... after three weeks...
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2.0
#1282368