Noticed moisture and discoloration between window panes. Called alside and the warranty on picture windows just covers the glass ...They do not replace the whole window. The contractor who installed them does not just install and replace glass. Now I have to find at my...Read more
We have seven windows that are defective & we were attempting to have only five of them fixed because two were going to removed during a renovation - the seals are broken on the windows. This is a KNOWN issue with Alside windows. Alside lifetime warranty is a joke -...Read more
Replaced 4 - siding patio doors 1-bathroom window, glass is great as far as keeping out the heat and cold huge difference love that, no drafts, hard time finding replacement parts (color almond) replacing screen door track for the 3rd time. Looks like moisture got in...Read more
Do not buy products from this company. They will not honor their commitment/warranty. Their sales people are excellent talkers, yet undependable. Managers do not bother to return your call. Our HOA chose this company to replace our bedroom picture window. Payment for...Read more
Got 18 windows installed 2yrs ago the very first winter at 30 degrees in january the windows leak like a they where wide open my ..furnace wouldnt shut off due to air pouring in on all 18 windows at the meeting rail to this day im still trien to figure it out... Why...Read more
I didn't like
- Air flows thru the meeting rails
We purchased all new windows for our home in 2011( from Tri-State Home Improvements) and the company that we had a double lifetime warrantee has filed for bankruptcy. One of our double hung windows has a fog between the glass. The bottom of the same double hung window...Read more
The manufacturer processed color completely faded in less than years. Alsides solution is to repaint on -site. This is not a solution to a factory produced finish but a work around of convenience and cost savings for them instead of completely replacing . This is not...Read more
Alside windows suck!!!
The windows from Alside are rusting on the inside track. Warranty dept sent out a guy to look at them. He only looked at one window and didn't look at the other 9 windows! Warranty dept refuse to replace! I'll have to take them to court. Buyer beware!!!
I bought my house in 1999 and the contractor put in Alside windows. I was not familiar with Alside. Shortly after I was surprised to see mold growing between the sheets of glass. Since then every single one of the original widows have been replaced due to broken seals....Read more
I have a picture window that got frost on the inner glass and the temp drop to 3 Degrees and the glass broke. I have contracted the local salesman and he has try but has been unable to get an answer from the company. In fact now he won't even answer my emails. The...Read more
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