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Have been in contact with Alside Warranty Services for past 6 months. Back and forth. First contact with a letter and proof of purchase as required by the Warranty. However, Alside is now telling me through emails that they need "verification of product" and they want...
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0 responses from 2 days ago
Company wrote 0 private or public responses to the review from 2 days ago.

1.0
#1421696
Alside Window - My experience has been awful - poor quality product and the company does not stand by their product
Alside Window - My experience has been awful - poor quality product and the company does not stand by their product
Alside Window - My experience has been awful - poor quality product and the company does not stand by their product
Alside Window - My experience has been awful - poor quality product and the company does not stand by their product
Alside Window - My experience has been awful - poor quality product and the company does not stand by their product
Alside Window - My experience has been awful - poor quality product and the company does not stand by their product
Alside Window - My experience has been awful - poor quality product and the company does not stand by their product
Alside Window - My experience has been awful - poor quality product and the company does not stand by their product
Alside Window - My experience has been awful - poor quality product and the company does not stand by their product
Alside Window - My experience has been awful - poor quality product and the company does not stand by their product
In June of this year we went to Alside's showroom and purchased over 20 windows for our home. We figured if we ordered them at the same time they would be from the same lot, same finish. They never called us to tell us the windows were in, we had to call them. Their...
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0 responses from Nov 17
Company wrote 0 private or public responses to the review from Nov 17.

1.0
I didn't like
  • Poor quality
#1402407
We had 8 windows installed including a large bow wind ow. The vinyl was originally brown but have faded to green. The windows are poorly constructed . The handles fall off and the screens are cheaply made. Days after the installation a pane cracked. It was replaced and...
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0 responses from Oct 23
Company wrote 0 private or public responses to the review from Oct 23.

1.0
#1387344
I purchased a bow Window with 5 panes. Spend thousands. The center pane fogged out. I put in a warrantee claim that took 4months to complete omg. I had to go and pick it up at the warehouse in long Island NY from Westchester NY 35Miles. They don't offer support to...
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0 responses from Oct 18
Company wrote 0 public responses to the review from Oct 18.

#1385117
Have been trying since May 2018 and to date have not had any response from contractor or Alside Warehouse, Bethpage NY to replace hermetically seal damaged windows in house. Windows were put in Aug 2008 with warranty coverage extended Lifetime coverage. Neither...
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0 responses from Oct 18
Company wrote 0 private or public responses to the review from Oct 18.

I didn't like
  • That the seals failed
  • Quality
#1384755
My contractor installed 13 Alside windows in my new addition. I wanted to use American Craftsman windows from Home Depot that I had in the rest of the house and who I knew (from experience) would honor the warranty. The contractor told me the Alside windows had a...
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0 responses from Oct 09
Company wrote 0 private or public responses to the review from Oct 09.

Anonymous
Mark Andrew

The contractor gave you bad info. Don't blame Alside

#1377311
I purchased windows for my entire house (+30) in 2001. I have had two complaints, one in 2007, and the second this year in 2018. Basically, I have moisture and mold between the glass panes. I have been told that, because they no longer make the windows I had installed,...
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0 responses from Oct 01
Company wrote 0 private or public responses to the review from Oct 01.

1.0
#1370716
I have been installing Alside windows since 2004 as a contractor in Conn. Most of know window issues are from bad installs improper measure or installation. Since ive been buying there product ive had 2 shashes go bad thats a great record if you ask me. Now at one time...
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0 responses from Sep 05
Company wrote 0 private or public responses to the review from Sep 05.

#1347423
I have had numerous problems with my Alside windows since I built my home in 2001. I have had replacements many times due to seal problems over the years. I have again recently contacted and submitted a claim to Associated Materials, the company that their warranty is...
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0 responses from Aug 13
Company wrote 0 private or public responses to the review from Aug 13.

1.0
I didn't like
  • Constantly make submitting warranty claims harder
#1328918
I have read many reviews from people on here and have to say the majority of them are installation-related issues and not manufacturer-related issues. When windows arrive "dirty" and have "globs and streaks" on the glass when they get to the jobsite, that is all on the...
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0 responses from Aug 01
Company wrote 0 public responses to the review from Aug 01.

#1318600