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I have been installing Alside windows since 2004 as a contractor in Conn. Most of know window issues are from bad installs improper measure or installation. Since ive been buying there product ive had 2 shashes go bad thats a great record if you ask me. Now at one time...
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#1347423
I have had numerous problems with my Alside windows since I built my home in 2001. I have had replacements many times due to seal problems over the years. I have again recently contacted and submitted a claim to Associated Materials, the company that their warranty is...
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1.0
I didn't like
  • Constantly make submitting warranty claims harder
#1328918
I have read many reviews from people on here and have to say the majority of them are installation-related issues and not manufacturer-related issues. When windows arrive "dirty" and have "globs and streaks" on the glass when they get to the jobsite, that is all on the...
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#1318600
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Alside Window - Broken seals/ Rust 7/25/2018

Alside Window - Broken seals/ Rust 7/25/2018
Alside Window - Broken seals/ Rust 7/25/2018
Windows install 2013 We have 3 units with broken seals , rust on frames . Sent in all required documentation pictures,copy of warranty necessary documentation and paper work. Still waiting ...
2.3
Details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Value for money
#1313523
Had an Alside 6100 sliding patio door installed. Installer commented that "Alside doors are never very clean from the factory". When the installer left, I spent 2-3 hours cleaning the door glass, as it was caked with globs and streaks of some sticky, gummy adhesive...
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Anonymous
Maloney

Just had Alside windows installed. Not my choice - contractors choice. Already regret the okay

2.4
#1301591
We bought these windows for the whole house about 11 years ago. In the last 5 years these windows have started to fail. The seal is apparently defective as the inside of the double pane is getting a brown film especially near the grills. About 2 months ago I called for...
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1.5
#1296162
Alside Window - Terrible customer service - like the line ride...
Alside Window - Terrible customer service - like the line ride...
1) The website does not allow you to upload photos 2) The website kicks you out so you have to start over-circle jerk. 3) On hold for over an hour three different times- still no answer. 4) Pressed "1" to receive a call back - Big surprise NO CALL BACK . 5) I am...
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#1286286
I had windows installed over 10 years ago. I called manufacturer for warranty of broken seal...talked to lady who told me to go online to file...told her I did not have a computer...said she would mail forms for me to file. That was first of May.... after three weeks...
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2.0
#1282368
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Alside Window - Complaining about manufacturing defects

Can’t get anyone on the phone and the warranty dept told me they “DO NOT WARRANTY WINDOWS FOR THE FIRST YEAR” are you kidding me? Run for the hills
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
Warranty
#1251080
I purchased 22 mezzo windows. Almost every single one has defects except for 5 half rounds. Let me explain why it is the manufacturing and not the installer. Via the problems Three had over glazing which appears as a oil smear accross the glass that can’t be removed...
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1.6
I didn't like
  • Product failed and warranty claim denied
  • Seal failure
  • Fit and finish
#1250572