Had an Alside 6100 sliding patio door installed. Installer commented that "Alside doors are never very clean from the factory". When the installer left, I spent 2-3 hours cleaning the door glass, as it was caked with globs and streaks of some sticky, gummy adhesive...
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We bought these windows for the whole house about 11 years ago. In the last 5 years these windows have started to fail. The seal is apparently defective as the inside of the double pane is getting a brown film especially near the grills. About 2 months ago I called for...
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Alside Window - Terrible customer service - like the line ride...
Alside Window - Terrible customer service - like the line ride...
1) The website does not allow you to upload photos 2) The website kicks you out so you have to start over-circle jerk. 3) On hold for over an hour three different times- still no answer. 4) Pressed "1" to receive a call back - Big surprise NO CALL BACK . 5) I am...
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I had windows installed over 10 years ago. I called manufacturer for warranty of broken seal...talked to lady who told me to go online to file...told her I did not have a computer...said she would mail forms for me to file. That was first of May.... after three weeks...
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Alside Window - Complaining about manufacturing defects

Can’t get anyone on the phone and the warranty dept told me they “DO NOT WARRANTY WINDOWS FOR THE FIRST YEAR” are you kidding me? Run for the hills
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
I purchased 22 mezzo windows. Almost every single one has defects except for 5 half rounds. Let me explain why it is the manufacturing and not the installer. Via the problems Three had over glazing which appears as a oil smear accross the glass that can’t be removed...
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I didn't like
  • Product failed and warranty claim denied
  • Seal failure
  • Fit and finish
I replaced every window in my home. During rain and any wind, the windows allow water to leak into my home, into the ceiling below or the basement. I filed a warranty claim and it was denied. Alside claims the windows were installed incorrectly. The installer claims he...
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Alside Window - Bad window

Put Alside widows in house.Windows looked good but one window gas leaked out.Tried for several years to get a replacment with not success
Alside Window - Paint failure
We wanted a maintenance free window trim to improve the appearance of our home and chose an Alside/Revere building product. After a few years, the paint started to fail on the window trim, and is peeling off many windows. This looks really bad, it’s getting worse, and...
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I can't figure out how to delete this post. Just found out that it was another company, that went out of business last year, who installed the product.

Kevin Sande

The part that is peeling is a sill trim board that your installer obviously wrapped with PVC coated aluminum trim coil. It is the trim coil that is failing...that has nothing ...

I didn't like
  • Product failed and warranty claim denied

Contact Alside Window

Mailing Address:
Associated Materials, LLC
PO Box 2010
Akron, OH 44223
(800) 922-6009
I had a whole house full of windows installed in my new construction home in 2001. Everyone of double windows leaked water where they are joined together. Imagine moving into your brand new home and hearing the sounds of dripping water at your windows every time it...
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