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Noticed moisture and discoloration between window panes. Called alside and the warranty on picture windows just covers the glass ...They do not replace the whole window. The contractor who installed them does not just install and replace glass. Now I have to find at my...
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1.9
#1175057
We have seven windows that are defective & we were attempting to have only five of them fixed because two were going to removed during a renovation - the seals are broken on the windows. This is a KNOWN issue with Alside windows. Alside lifetime warranty is a joke -...
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#1174627
Replaced 4 - siding patio doors 1-bathroom window, glass is great as far as keeping out the heat and cold huge difference love that, no drafts, hard time finding replacement parts (color almond) replacing screen door track for the 3rd time. Looks like moisture got in...
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Anonymous
Raymond

If you are in Massachusetts call us 5082820122 if you get the replacement glass we can fix your slider

2.0
#1173498
Do not buy products from this company. They will not honor their commitment/warranty. Their sales people are excellent talkers, yet undependable. Managers do not bother to return your call. Our HOA chose this company to replace our bedroom picture window. Payment for...
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Anonymous
Anonymous

yeah then why leave a bad review on Alsides site and not with the installer?? That would be like yelling at the Trojan condom company for your *** boyfriend not knowing how to...

alsidesocialmedia
alsidesocialmedia
Alside Window Verified Representative

Hi, If you would like to send your contact information to alsidesocialmedia@gmail.com we would be happy to look into your issue.

1.0
I didn't like
  • Poor quality
#1143594
Got 18 windows installed 2yrs ago the very first winter at 30 degrees in january the windows leak like a they where wide open my ..furnace wouldnt shut off due to air pouring in on all 18 windows at the meeting rail to this day im still trien to figure it out... Why...
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3.2
I didn't like
  • Air flows thru the meeting rails
#1129763
We purchased all new windows for our home in 2011( from Tri-State Home Improvements) and the company that we had a double lifetime warrantee has filed for bankruptcy. One of our double hung windows has a fog between the glass. The bottom of the same double hung window...
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Anonymous
Anonymous

Hi please send your information to alsidesocialmedia@gmail.com. Thank you.

4.0
#1129390
The manufacturer processed color completely faded in less than years. Alsides solution is to repaint on -site. This is not a solution to a factory produced finish but a work around of convenience and cost savings for them instead of completely replacing . This is not...
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Anonymous
Anonymous

If you get the sashes ordered I will install the sashes if you are in Massachusetts 5082820122

Anonymous
Anonymous

no resolution, Alside wants to paint windows on the house. Will replace but at my cost for install.

#1122399
Show

Alside windows suck!!!

The windows from Alside are rusting on the inside track. Warranty dept sent out a guy to look at them. He only looked at one window and didn't look at the other 9 windows! Warranty dept refuse to replace! I'll have to take them to court. Buyer beware!!!
1.9
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1111035
I bought my house in 1999 and the contractor put in Alside windows. I was not familiar with Alside. Shortly after I was surprised to see mold growing between the sheets of glass. Since then every single one of the original widows have been replaced due to broken seals....
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Alside
Alside

Hi, please send us your contact information to alsidesocialmedia@gmail.com. Thank you.

1.8
I liked
  • Workers at the shop were nice
  • People working at the shop were nice
#1110854
I have a picture window that got frost on the inner glass and the temp drop to 3 Degrees and the glass broke. I have contracted the local salesman and he has try but has been unable to get an answer from the company. In fact now he won't even answer my emails. The...
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Alside
Alside

Hi, please send your contact information to alsidesocialmedia@gmail.com.

3.0
#1107723