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Alside Window Window Review

Do not buy these windows! I had a house built in 2003 and for the first 10 years that's all I did was replace these because of the seal breaking in the windows fogging up. Now that I'm past 10 years I have to pay 50% of the replacement cost?DO NOT BUY THESE WINDOWS!!!
1.3
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
Warranty
#914437
Unbelievable! If you have a mechanical problem on your windows like the locks don't lock or the cranks don't crank or the latches don't latch, you have some hoops to jump through. Make a call to the Warranty Dept. They will send out to you a warranty packet. Send...
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alsidesocialmedia
alsidesocialmedia
Alside Window Verified Representative

Hi, please send your contact information to us directly at alsidesocialmedia@gmail.com and we would be happy to contact you. Please note our warranty process is being updated ...

1.3
#913876

I purchased windows through empire windows in Cleveland area alside was the actual installer and manufacturer.do yourself a favor and stay away from both of these idiots, pay a little more and go with window nation. I had three windows put in from w.n. last year , not...
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Anonymous
Anonymous

Was this the Mentor store or Cleveland on the west side??I have dealt with Alside on west 165th street for 15 years thur 2 management changes & NEVER had a problem with them.W...

Alside
Alside

Hi, we would be happy to look into your issue if you email your contact information to us directly at alsidesocialmedia@gmail.com.Thank you.

1.0
I didn't like
  • Poor installation and poor product
  • Product
#749476
I purchased 16 Alside windows. I've had 8 seals go bad and one won't stay open. That is more than half of them have problems. The first year most of the failures occurred and the installer took care of it for a $75 fee. The installer is no longer in business so now...
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Alside
Alside

Hi, please send your concerns to alsidesocialmedia@gmail.com. We would be happy to look into any warranty or customer service issue you have experienced. Thank you.

Anonymous
Anonymous

This guy is ridiculous

#724326
We bought our windows through Empire .Alside makes them. That's Empires first mistake...we have been waiting since March and our windows are still not completed and right! I'm been making my payments to Wells Fargo Visa home improvements. I'm going to stop making...
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Alside
Alside

Please send your contact information to Alsidesocialmedia@gmail.com and we will look into your issue. Thank you.

1.0
#700151
We had 37 windows replaced with Alside Mezzo installed with Alside installers and purchased through Empire windows. All the windows have a 1/2 inch gap around the windows. They said that happens all the time when installing replacement double hung windows. (we had...
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alsidesocialmedia
alsidesocialmedia
Alside Window Verified Representative

Please send your information to alsidesocialmedia@gmail.com and we would be happy to look into this.

1.7
I didn't like
  • Product
#686698
There are two pins on the lower edge of the window sash that allows the sash to tilt inwards for cleaning. These broke. Took 2 months to get the pins, and several phone calls. Followed all their warranty requirements but still had to prod them with phone calls. ...
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alsidesocialmedia
alsidesocialmedia
Alside Window Verified Representative

Hi we apologize for the delay on your comment, please send your information to alsidesocialmedia@gmail.com Thank you!

3.3
I liked
  • Windows
I didn't like
  • Waranty service
#659281
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Other Product Review

Al sides does business with COLOR COAT a company that DISCRIMINATES agonist BLACKS and WHITE WOMEN.
3.0
Details
Customer service
Price Affordability
Product or Service Quality
#622304
I have Alside windows installed 11/10. The problems with whistling began within months. Two windows in kitchen and upstairs bedroom were taken out and completely reinstalled with new ones. Within a short time, my family room windows started humming in southerly...
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Anonymous
curious

Question: I have read a lot of complaints about alside windows. Any complaints regarding the okna windows?

Anonymous
Anonymous

They have pre drilled screw holes on the frame, the installer did not plug them after he installed. That is why they whistle...easy fix, nothing wrong with the product...poor...

13 years ago, we replaced our 23 Windows with Alside. 2 weeks after the installation, a window was accidently broken and replaced within a week by the installer. 7 years ago, I contacted the installer and I had 3 windows replaced within a week. 3 years ago, I contacted...
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Anonymous
Anonymous

After 13 years windows just don't become "defective"

Anonymous
Lied too

10 year and replaced half under warranty and now they want 50 percent to replace this one. What lied too. they said if I sold it it would be a limited warranty. Original owner...

#399882