Update by user Aug 17, 2014
Alside replaced all of the defected windows with no problem. I wanted to delete this info here but I guess it is out there forever.
We did have to pay for labor but they did replace the windows and the replaced windows seem fine so far. Their responsiveness was great and I am okay with them.
Original review posted by user Nov 25, 2011
Alside replaced two 6 X 6 ft window panes due to a clouding/filming defect and now the same thing is happening with 3 more windows. It appears that the glass e-panes are defective.
I am sure that I will need to replace all 10 by the time we are through. They have provided the glass but we are required to pay for the labor at $50.00 per window. DON"T BUY FROM THIS COMPANY. I am going to contact the Better Business Bureau.
The windows were originally installed in 2008 when we built our sunroom. Not sure if we should get a lawyer involved.
Review about: Alside Window Window.
Monetary Loss: $1500.