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We purchased all new windows for our home in 2011( from Tri-State Home Improvements) and the company that we had a double lifetime warrantee has filed for bankruptcy.One of our double hung windows has a fog between the glass.

The bottom of the same double hung window was replaced shortly after the install and now we are having a problem with the top portion of the window. Now that they are no longer in business who would honor our warrantee? If we were sent a window we could easily replace it ourselves.

(36" X 48") Series 0201 PL#004-011.How do we go about we getting a replacement?

Review about: Alside Window Window.

Reason of review: Warranty issue.

Monetary Loss: $900.

Preferred solution: Deliver product or service ordered.


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We contacted Alside directly and they took care of business real quickly with no problems. Sent a replacement window and were virtually no hassles at all! Thank you Alside!


Hi please send your information to alsidesocialmedia@gmail.com. Thank you.

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