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My double hung windows wouldn't stay up also. Found that the pivot broke. I filed with Alside to repair the guaranteed windows. I filed in May 2014 and as of September, I had not heard anything from them other than the claim had been accepted. When I called them,...
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Contact Alside Window

Mailing Address:
Associated Materials, LLC
PO Box 2010
Akron, OH 44223
USA
Phone:
(800) 922-6009
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