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1.3

I replaced every window in my home. During rain and any wind, the windows allow water to leak into my home, into the ceiling below or the basement.

I filed a warranty claim and it was denied. Alside claims the windows were installed incorrectly. The installer claims he installed them per the Alside instructions. I paid a second installer to take the window out, inspect, and reinstall.

The windows still leak. I will try to file a new warranty claim, but am not confident that Alside will honor it. The window design is faulty.

Don't buy Alside windows. You will be better off buy cheaper windows with a better design.

Reason of review: Bad quality.

Preferred solution: Let the company propose a solution.

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Guest

90% of the time it is the installer. and Alside windows are cheap anyway. I have quoted many different companies and they are way more expensive.

Clevon Qij
reply icon Replying to comment of Guest-1524460

I paid a well respected company in my area to remove two of the windows and reinstall to confirm the original installation method was correct. They made some minor changes to improve the flashing.

The next major rain storm confirmed that the problem still exists. To me, this points to a design failure.

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