Product: Alside Window Claim Clear all filters (0 of 8 reviews match)
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Have been in contact with Alside Warranty Services for past 6 months. Back and forth. First contact with a letter and proof of purchase as required by the Warranty. However, Alside is now telling me through emails that they need "verification of product" and they want...
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1.0
Product
Alside Window Claim
#1421696
My contractor installed 13 Alside windows in my new addition. I wanted to use American Craftsman windows from Home Depot that I had in the rest of the house and who I knew (from experience) would honor the warranty. The contractor told me the Alside windows had a...
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Anonymous
Mark Andrew

The contractor gave you bad info. Don't blame Alside

Product
Alside Window Claim
#1377311
I have had numerous problems with my Alside windows since I built my home in 2001. I have had replacements many times due to seal problems over the years. I have again recently contacted and submitted a claim to Associated Materials, the company that their warranty is...
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1.0
Product
Alside Window Claim
I didn't like
  • Constantly make submitting warranty claims harder
#1328918
We actually love our patio door from Alside and get compliments on it.Problem is, we have a scratched window pane, and have called the warranty department to make a claim. the runabout they give, is that they will 'send a packet' to you, and that it could take WEEKS to...
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2.0
Product
Alside Window Claim
I liked
  • Window itself
I didn't like
  • Salesperson boasting the warranty which is not honored
#982537
Alside Window - Trying too get warranty I have 3windows seals bad warranty sucks
Alside Window - Trying too get warranty I have 3windows seals bad warranty sucks
Alside Window - Trying too get warranty I have 3windows seals bad warranty sucks
Submitted Warranty Claim 01516922 to Alside with all required documents pictures, warranty tag ,filled out form and copy of home deed,I have 3 windows with bad seals in early June 2016 and it almost October 2016 with still no word about the replacement of these bad...
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Anonymous
Anonymous

Hi, please send your contact information to alsidesocialmedia@gmail.com and we would be happy to look into your issue.Thank you.

1.0
Product
Alside Window Claim
I didn't like
  • Seal failure
  • Poor quality
  • Product
#925572
My wife and I sided our home with Pelican Bay Shakes in 2007. Over the past 2 years, white dots (and now streaks) developed on each and every shake. We used a contractor, All American Roofing and Siding, to perform this work and they purchased the Alside product. We...
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1.5
Northvale, New Jersey
Product
Alside Window Claim
I didn't like
  • Warranty service
  • Customer service
#704450
Haven't heard anything back. This was in November 2013. Claim Number is 937714. This was sent to Window Warranty Services, PO Box 2010, Akron, OH 44309. This is more than enough time to take care of this window. This was a window installed by Nye Glass or...
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Anonymous
Ken

I've had a more positive experience with the warranty service. My Alside windows were installed in 2007. Since that time I've had two windows replaced under warranty due to br...

Product
Alside Window Claim
#469106
I am a contractor that sold 5 twin alside casement windows in 2001. These windows have leaked water for years and I constantly caulked and they still continued to leak water. I squirt tested the windows and the water came in under the window and that usually is not...
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Anonymous
joesq

My contractor installed 13 Alside windows in my new addition. I wanted to use American Craftsman windows from Home Depot that I had in the rest of the house and who I knew (fr...

Anonymous
disapointed

send in for new slash, under the warrenty,follow their instructions and they came thru,never delivered the slash

Product
Alside Window Claim
#196863