Product: Alside Window Claim Clear all filters (5 of 5 reviews match)
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We actually love our patio door from Alside and get compliments on it.Problem is, we have a scratched window pane, and have called the warranty department to make a claim. the runabout they give, is that they will 'send a packet' to you, and that it could take WEEKS to...
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1.8
Product
Alside Window Claim
I liked
  • Window itself
I didn't like
  • Salesperson boasting the warranty which is not honored
#982537
Alside Window - Trying too get warranty I have 3windows seals bad warranty sucks
Alside Window - Trying too get warranty I have 3windows seals bad warranty sucks
Alside Window - Trying too get warranty I have 3windows seals bad warranty sucks
Submitted Warranty Claim 01516922 to Alside with all required documents pictures, warranty tag ,filled out form and copy of home deed,I have 3 windows with bad seals in early June 2016 and it almost October 2016 with still no word about the replacement of these bad...
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Anonymous
Anonymous

Hi, please send your contact information to alsidesocialmedia@gmail.com and we would be happy to look into your issue.Thank you.

1.0
Product
Alside Window Claim
I didn't like
  • Poor quality
  • Seal failure
  • Product
#925572
My wife and I sided our home with Pelican Bay Shakes in 2007. Over the past 2 years, white dots (and now streaks) developed on each and every shake. We used a contractor, All American Roofing and Siding, to perform this work and they purchased the Alside product. We...
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1.7
Northvale, New Jersey
Product
Alside Window Claim
I didn't like
  • Customer service
  • Warranty service
#704450
Haven't heard anything back. This was in November 2013. Claim Number is 937714. This was sent to Window Warranty Services, PO Box 2010, Akron, OH 44309. This is more than enough time to take care of this window. This was a window installed by Nye Glass or...
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Anonymous
Ken

I've had a more positive experience with the warranty service. My Alside windows were installed in 2007. Since that time I've had two windows replaced under warranty due to br...

Product
Alside Window Claim
#469106
I am a contractor that sold 5 twin alside casement windows in 2001. These windows have leaked water for years and I constantly caulked and they still continued to leak water. I squirt tested the windows and the water came in under the window and that usually is not...
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Anonymous
disapointed

send in for new slash, under the warrenty,follow their instructions and they came thru,never delivered the slash

Anonymous
mk

I have used their warranty few times due to glass developing spots, and cracked glass. Every time they provided excellent customer service, found my 12 year old order, and sen...

Product
Alside Window Claim
#196863