Do not buy products from this company. They will not honor their commitment/warranty.
Their sales people are excellent talkers, yet undependable. Managers do not bother to return your call. Our HOA chose this company to replace our bedroom picture window. Payment for window was by unit owners.
The NEW picture window was installed in early June 2017. We first noticed that it was leaking was on June 20th, 2017 (see photo). We contacted the HOA management company, the contractor, the window distributor and Alside (whose literature shows lifetime warranty).
Still today, no action has been taken and each are pointing the finger at each other. See video.
Product or Service Mentioned: Alside Window Window Replacement.
Reason of review: Warranty issue.
Monetary Loss: $2000.
Preferred solution: Let the company propose a solution.
I didn't like: Poor quality.