Alside Window - 4 year old windows ALL have failed seals

34 of 84 Alside Window reviews

We purchased our home last year from a seller who had done a significant amount of remodeling using Alside windows.ALL 7 replaced windows now have failed seals and moisture inside.

Our warranty claim was denied because we were not the original purchaser of the product. This company produces a crappy product and does not stand behind them whatsoever.

I asked if there was anyone at the company I could speak to who might care that their windows have gone bad after only 4 years, and I was told that if I was the original purchaser of the windows, they would care.It was quite obvious that the claims processors job was to find any way possible to not have to stand behind the quality of their product.

This review is a subjective opinion of a user.
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More Review Details

Product or Service Quality
Customer service

Reason of review:
Warranty issue
Monetary loss:
$2500
Product or service
Windows
Review category
Building Products
review #628766
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Helpful? 6 Yes 6 2 No 2
Had the same issue 12 Yes 12
34 of 84 Alside Window reviews
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alsidesocialmedia

Sep 04, 2015 #1029561

Alside Window verified representative

We apologize for delay. Please view our lifetime limited warranty here...http://www.alside.com/support/warranties/... If you have further questions, email us at alsidesocialmedia@gmail.com.

0 1 Reply
Charlie

Jun 19, 2015 #997202 Atkinson, New Hampshire, United States

You are right the warranty department has no flexibility. I hope anyone looking into buying windows sees the reviews of this company and how poorly they stand behind their product.

1 0 Reply
Anonymous

Jun 03, 2015 #991314

I had Alside windows in my House and never have any issue with these windows. I will always recommend alside windows preferably the ULTRAMAX.

0 1 Reply
Anonymous

May 23, 2015 #987811

Their warranty transfers to the 2nd homeowners to cover issues upto 10 yrs from original purchase. Call Alside's corporate office in Ohio.

0 0 Reply
Anonymous

Apr 29, 2015 #978061

Hi, we apologize for your frustration. Pleas me email your information to alsidesocialmedia@gmail.com and we will look into your issue. Thank you.

0 1 Reply
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