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I purchased Alside Windows through Barney's in Joliet, IL. It took over six months to get the windows installed. I have attempted for over a year to get Barney's back to repair a window that I cannot open because it was not installed properly. Barney's has failed to...
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alsidesocialmedia
alsidesocialmedia
Alside Window Verified Representative

Hi, If you email us your information we would be happy to look into this for you. alsidesocialmedia@GMAIL.COM

1.0
I didn't like
  • Product
#1041049
A candle would not sustain a flame when put in front of window on a windy day. Had a whole house energy audit done with the fan installed in the door to represent a 20 mph wind hitting all sides of the house at once, and none of the windows passed. They all fail to...
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alsidesocialmedia
alsidesocialmedia
Alside Window Verified Representative

We would be happy to look into this if you email your information to alsidesocialmedia@gmail.com. Thank you.

1.7
I didn't like
  • Product
#1040008
Purchased 13 windows and one slider door in 2003 when we built our house because our builder recommended Alside and their lifetime warranty. What a joke! We had to replace the slider after 5 years because of seal failure and during the winter the frames would frost up...
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Anonymous
Anonymous

Please send your contact information to alsidesocialmedia@gmail.com and we will look into your issue. Thank you

1.0
#992051

Alside Window - Stay far far away from these idiots

Alside Window
#1055980
1.0
I had problems with the install now im having problems with the windows, i needed a top sash replaced and the *** ordered a bottom sash, what a bunch of *** idiots
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Alside Window Window Repair Review

Alside Window
#976984
Bad seals they need to fix them
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Alside Window Window Review

Alside Window
#937966
Had Mezzo windows installed this summer, replaced some of the old Pella windows. 1st wind storm two days ago, and windows are making horrible noise, not blocking but magnifying sounds of howling wind. Rooms that still have old Pella windows are super quiet in comparison.
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Alside Window Window Review

Alside Window
#914437
1.3
Do not buy these windows! I had a house built in 2003 and for the first 10 years that's all I did was replace these because of the seal breaking in the windows fogging up. Now that I'm past 10 years I have to pay 50% of the replacement cost?DO NOT BUY THESE WINDOWS!!!
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An interesting comment,ie; "partnered with window company......" is surely indicative of this individual lack of knowledge,but feels free to spew untruths and defame a perfectly fine company. 1 - Alside owns its window manufacturing facility &doesnt need to partner...
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Anonymous
Anonymous

I have alside Windows also and they suck. Should of slapped them with a lawsuit years ago.

5.0
#987231
We actually love our patio door from Alside and get compliments on it. Problem is, we have a scratched window pane, and have called the warranty department to make a claim. the runabout they give, is that they will 'send a packet' to you, and that it could take WEEKS...
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1.8
I liked
  • Window itself
I didn't like
  • Salesperson boasting the warranty which is not honored
#982537
Alside Window - 6106 Alside UltraMaxx Slider Patio Doors
I had ordered Alside patio slider doors to be installed by Vanderlawn Home Improvement located in Hudsonville ,MI in August 2016. It was suppose to take 6 to 8 weeks for delivery. I ended up having to wait over 8 weeks after ordering these doors to finally get them...
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Anonymous
ke

Air infiltration is not seal failure and did not cause seal failure.windows are not submarine hatches nor are any windows and doors air tight.you are misinformed if you think ...

alsidesocialmedia
alsidesocialmedia
Alside Window Verified Representative

Hi, we would be happy to assess your issue if you send your contact information to alsidesocialmedia@gmail.com or submit your claim online at http://www.alside.com/support/war...

1.0
I didn't like
  • Seal failure
  • Air goes right through the door
#975132
We bought 12 windows in 1999, and had them installed by U.S. Windows of Iowa. Over time, the springs would lose tension, and they had to keep coming out to tighten the springs so the upper half of the window didn't come down on it's own. Then we had one window that the...
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alsidesocialmedia
alsidesocialmedia
Alside Window Verified Representative

Hi, If you send your contact information to alsidesocialmedia@gmail.com we would be happy to look into your claim. Thank you!

#965073
We custom built our home in 2007. We chose Alside for our windows and sliding patio doors due to a recommendation by Parr Windows that we used for the supply and installation. Our sliding patio doors allow water into our home. We have a wood floor in our kitchen that...
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3.0
I liked
  • Warranty for seal failures
  • Looks
I didn't like
  • Water leakage and difficulty in sliding patio doors
#949940
Alside Window - Warranty not honored
They do not back their warranty. They claim siding warp is caused by window reflection. If you have a house with windows or your neighbor has windows, DO NOT BUY. Rude customer service. There are class action law suits against this company. They did not tell...
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Anonymous
siding man

Thermal distortion exists . I have been installing siding for 30 plus years. I have seen this time and time again. A full screen can usually solve the problem. High efficient ...

2.0
I liked
  • Color
I didn't like
  • Company and warranty scam
#947021
I Have Alside windows in my 10 year old home, have now had 4 seal failures.....its obvious there must be problems with the design or materials... They want $95.00 an hour to fix the seals. I can understand if one seal goes but 4 seals is a bit much. In fact I had to...
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Anonymous
Alside

Hi, please feel free to send your information to alsidesocialmedia@gmail.com and we would be happy to discuss your issue. Thank you.

2.0
I didn't like
  • Seal failure and the difficulty of filing a warranty claim
  • Seal failure and response
#940009