I bought my house in 1999 and the contractor put in Alside windows. I was not familiar with Alside. Shortly after I was surprised to see mold growing between the sheets of glass. Since then every single one of the original widows have been replaced due to broken seals....Read more
I have a picture window that got frost on the inner glass and the temp drop to 3 Degrees and the glass broke. I have contracted the local salesman and he has try but has been unable to get an answer from the company. In fact now he won't even answer my emails. The...Read more
I got my windows maybe 10 years ago and they're still fine. The only problem I had was with customer service. They tried to substitute a poorer quality window for an odd shaped one. I wouldn't allow them to install it. We had some cross words but they did make it good...Read more
I didn't like
- Customer service
Alside windows suck!!!
The windows from Alside are rusting on the inside track. Warranty dept sent out a guy to look at them. He only looked at one window and didn't look at the other 9 windows! Warranty dept refuse to replace! I'll have to take them to court. Buyer beware!!!
Alside Window - Do not purchase!
Absolutely horrible customer service, my husband and i have never been treated so poorly. We ordered windows 2 months ago, were told 2-3 weeks to delivery, still no windows. Representatives at the Evansville store will not retirn our calls, and when we are lucky enough to get through, they hang up the phone on us.
Alside Window - Stay far far away from these idiots
I had problems with the install now im having problems with the windows, i needed a top sash replaced and the *** ordered a bottom sash, what a bunch of *** idiots
Alside Window Window Repair Review
Bad seals they need to fix them
Bought a home (new construction) in '09 with Alside single-hung windows. After 5 years one of them started fogging up when the low-e reflective coating started to corrode. Now I have 5 windows that are hazy and fogged up. Parent company AMI has no intention of honoring...Read more
I didn't like
- Seal failure
- Will not stand behind product
My wife and I said we would buy 5 mezzo windows and 1 patio door off them. Well at first they said the price would be 9,900 for all 5 windows and a door.I went back and forth with them all day getting the price down to 6,000!, That's a deal right!! Well I googled...Read more
I purchased Alside Windows through Barney's in Joliet, IL. It took over six months to get the windows installed. I have attempted for over a year to get Barney's back to repair a window that I cannot open because it was not installed properly. Barney's has failed to...Read more
I didn't like
A candle would not sustain a flame when put in front of window on a windy day. Had a whole house energy audit done with the fan installed in the door to represent a 20 mph wind hitting all sides of the house at once, and none of the windows passed. They all fail to...Read more
Purchased 13 windows and one slider door in 2003 when we built our house because our builder recommended Alside and their lifetime warranty. What a joke! We had to replace the slider after 5 years because of seal failure and during the winter the frames would frost up...Read more
An interesting comment,ie; "partnered with window company......" is surely indicative of this individual lack of knowledge,but feels free to spew untruths and defame a perfectly fine company. 1 - Alside owns its window manufacturing facility &doesnt need to partner...Read more
We actually love our patio door from Alside and get compliments on it. Problem is, we have a scratched window pane, and have called the warranty department to make a claim. the runabout they give, is that they will 'send a packet' to you, and that it could take WEEKS...Read more
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