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Do not buy products from this company. They will not honor their commitment/warranty. Their sales people are excellent talkers, yet undependable. Managers do not bother to return your call. Our HOA chose this company to replace our bedroom picture window. Payment for...
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Anonymous
PJ

that is an installation issue, not Alsides fault, but whoever did installation

1.0
I didn't like
  • Poor quality
#1143594
Got 18 windows installed 2yrs ago the very first winter at 30 degrees in january the windows leak like a they where wide open my ..furnace wouldnt shut off due to air pouring in on all 18 windows at the meeting rail to this day im still trien to figure it out... Why...
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3.2
I didn't like
  • Air flows thru the meeting rails
#1129763
We purchased all new windows for our home in 2011( from Tri-State Home Improvements) and the company that we had a double lifetime warrantee has filed for bankruptcy. One of our double hung windows has a fog between the glass. The bottom of the same double hung window...
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4.0
#1129390

Alside windows suck!!!

Alside Window
#1111035
1.9
Details
The windows from Alside are rusting on the inside track. Warranty dept sent out a guy to look at them. He only looked at one window and didn't look at the other 9 windows! Warranty dept refuse to replace! I'll have to take them to court. Buyer beware!!!
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Advertised vs Delivered
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Alside Window - Do not purchase!

Alside Window
#1083319
1.2
Details
Absolutely horrible customer service, my husband and i have never been treated so poorly. We ordered windows 2 months ago, were told 2-3 weeks to delivery, still no windows. Representatives at the Evansville store will not retirn our calls, and when we are lucky enough to get through, they hang up the phone on us.
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Advertised vs Delivered
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Alside Window - Stay far far away from these idiots

Alside Window
#1055980
1.0
Details
I had problems with the install now im having problems with the windows, i needed a top sash replaced and the *** ordered a bottom sash, what a bunch of *** idiots
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Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Staff
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Warranty
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Alside Window Window Repair Review

Alside Window
#976984
Bad seals they need to fix them
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The manufacturer processed color completely faded in less than years. Alsides solution is to repaint on -site. This is not a solution to a factory produced finish but a work around of convenience and cost savings for them instead of completely replacing . This is not...
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Anonymous
Anonymous

no resolution, Alside wants to paint windows on the house. Will replace but at my cost for install.

Alside
Alside

Hi, please send us your contact information. Thank you,

#1122399
I bought my house in 1999 and the contractor put in Alside windows. I was not familiar with Alside. Shortly after I was surprised to see mold growing between the sheets of glass. Since then every single one of the original widows have been replaced due to broken seals....
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Alside
Alside

Hi, please send us your contact information to alsidesocialmedia@gmail.com. Thank you.

1.8
I liked
  • Workers at the shop were nice
  • People working at the shop were nice
#1110854
I have a picture window that got frost on the inner glass and the temp drop to 3 Degrees and the glass broke. I have contracted the local salesman and he has try but has been unable to get an answer from the company. In fact now he won't even answer my emails. The...
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Alside
Alside

Hi, please send your contact information to alsidesocialmedia@gmail.com.

3.0
#1107723
I got my windows maybe 10 years ago and they're still fine. The only problem I had was with customer service. They tried to substitute a poorer quality window for an odd shaped one. I wouldn't allow them to install it. We had some cross words but they did make it good...
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3.2
I liked
  • Windows
I didn't like
  • Customer service
#1107003
Alside Window - Poor product quality, poor customer service, unethical business practices
Alside Window - Poor product quality, poor customer service, unethical business practices
Bought a home (new construction) in '09 with Alside single-hung windows. After 5 years one of them started fogging up when the low-e reflective coating started to corrode. Now I have 5 windows that are hazy and fogged up. Parent company AMI has no intention of honoring...
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Alside
Alside

Hi, if you'd like to send us your contact information we'd be happy to be in touch.

2.6
I didn't like
  • Will not stand behind product
  • Seal failure
#1079972
My wife and I said we would buy 5 mezzo windows and 1 patio door off them. Well at first they said the price would be 9,900 for all 5 windows and a door.I went back and forth with them all day getting the price down to 6,000!, That's a deal right!! Well I googled...
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Alside
Alside

Hi, If you'd like to send us your information we would be happy to contact you.

3.1
Potosi, Wisconsin
#1079445
I purchased Alside Windows through Barney's in Joliet, IL. It took over six months to get the windows installed. I have attempted for over a year to get Barney's back to repair a window that I cannot open because it was not installed properly. Barney's has failed to...
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alsidesocialmedia
alsidesocialmedia
Alside Window Verified Representative

Hi, If you email us your information we would be happy to look into this for you. alsidesocialmedia@GMAIL.COM

1.0
I didn't like
  • Product
#1041049