702 views
2 comments

All of these complaints about AlSide products are not encouraging. About eleven years ago we had our siding, front door, patio door and six windows replaced with AlSide products by a contractor now no longer in business.

In January we noticed one of the windows had a cracked, inside pane, causing moisture to build up between the windows. Several years ago the rollers on our patio door rusted solid and we have to grease the track to make the door slide easier. I contacted AlSide to find out where we can get a replacement sash since no contractors in our area advertise handling this product. About three weeks later we received a warranty claim packet from their parent company (Associated Materials) and after not receiving any answers from then about our questions, we mailed the information back to them.

It has been about a month and no word from them.

Their paperwork said it could take 30 days for a response which means one more week. After reading the complaints on this site, I feel like we may not get this resolved easily.

Location: Saint Louis, Missouri

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

Still need your patio door fixed call me i can fix most Alside products John at 314 565****

Guest

i had a crack on the inside glass and the pivot pin is broke.. My alside dealer is not in business..

so i ended up replace the glass at my local glass and window company.. The cost was$125..

I learned a big lesson.. BUY LOCALLY..

Alside Window Reviews

  1. 57 reviews
  2. 28 reviews
  3. 12 reviews
  4. 3 reviews
  5. 6 reviews
Alside Window reviews