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  • Customers like
    • Warranty for seal failures1
    • Windows1
  • Customers don't like
    • Seal failure3
    • Their product1
    • Waranty service1

  • Jul 01
  • Building Products
  • Cincinnati, Ohio
  • Alside Window
  • 257
  • REVIEW RATING 5/5

There are two pins on the lower edge of the window sash that allows the sash to tilt inwards for cleaning. These broke. Took 2 months to get the pins, and several phone calls. Followed all their warranty requirements but still had to prod them with phone calls. Called today after not receiving points or any contact from them. Was told it had been processed and representative walked to... Read more

Was this review helpful? 1 1

  • Jun 22
  • Building Products
  • Glastonbury, Connecticut
  • Positive Experience
  • 3
  • 3
  • 320
  • REVIEW RATING 5/5

First of all, Alside did an admirable job replacing the failed windows. The discoloration occured in the sealed glass area of the lower windows and this is caused by a chemical reaction that alerts you of a seal failure. Without this chemical reaction you would never be aware of the failure. Alside rapidly sent replacement windows for all of the failed windows and I easily installed these... Read more

Was this review helpful? 1 0

  • Jun 17
  • Installers
  • Methuen, Massachusetts
  • Windows
  • 2
  • 2
  • 325
  • REVIEW RATING 4/5

This is in fact a petty company. I wish we had known before buying these windows how poor this company is to deal with. We had a home built in 2008 and unfortunately we chose Aside windows. Now two of them have fogged up. Currently their warranty covers replacement for 20 years, however they are claiming back in 2008 free replacement was for only 5 years and we would have to pay 50% of the cost... Read more

Was this review helpful? 1 3

  • Jun 11
  • Building Products
  • Wausau, Wisconsin
  • Windows
  • 2
  • 2
  • 309
  • REVIEW RATING 5/5
Alside Window - Review about Windows from Wausau, Wisconsin
1 of 2

We just bought a new house. I noticed the poor quality of the windows. They look like a kindergartner cut the corner edges. They are sharp! Is this normal? I'm not happy. Read more

Was this review helpful? 0 0

  • May 16
  • Building Products
  • West Roxbury, Massachusetts
  • Windows
  • 1
  • 1
  • 396
  • REVIEW RATING 4/5

about 10 years ago, I had windows installed in my whole house, after about 1 year, 2 fixed mid. panels in bow window started to leak at bottom of vinyl frame. I called person who installed them, he caulked everything he could, said that "ALSIDE" company will send somebody to inspect it, left, and never heard from him or anybody again...window still leaking... company sent me replacement glass for... Read more

Was this review helpful? 1 1

100% FULL

  • Apr 29
  • Building Products
  • Yorktown, Virginia
  • Windows
  • 4
  • 4
  • 743
  • REVIEW RATING 5/5
Alside Window - 4 year old windows ALL have failed seals
1 of 3

We purchased our home last year from a seller who had done a significant amount of remodeling using Alside windows. ALL 7 replaced windows now have failed seals and moisture inside. Our warranty claim was denied because we were not the original purchaser of the product. This company produces a crappy product and does not stand behind them whatsoever. I asked if there was anyone at the company I... Read more

Was this review helpful? 6 2

Al sides does business with COLOR COAT a company that DISCRIMINATES agonist BLACKS and WHITE WOMEN. Add comment

  • Apr 08
  • Building Products
  • Swansea, Massachusetts
  • Window
  • 2
  • 2
  • 481
  • REVIEW RATING 5/5

First ,the installer from Heritage remodling in Swansea,Ma, left my home a mess, he was cutting insulation on my carpeted floors. We had aluminim storm windows and when he removed the screws holding them up ,I had screws in my lawn all around the house. Two of the ten windows had a broken seal after three years, the replaced them under warranty,I had to drive sixty miles to pick them up because... Read more

Was this review helpful? 1 0

I love alside windows had them 4 about ten years now steal holding up strong Add comment

  • Mar 03
  • Building Products
  • Canal Winchester, Ohio
  • Windows
  • 4
  • 4
  • 812
  • REVIEW RATING 5/5

I have Alside windows installed 11/10. The problems with whistling began within months. Two windows in kitchen and upstairs bedroom were taken out and completely reinstalled with new ones. Within a short time, my family room windows started humming in southerly winds. Called and complained and the ball was dropped by rep. Finally got in contact with another rep in May 2014. They have... Read more

Was this review helpful? 3 1

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