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1.9 Based on 25 reviews Compare to others
  • Customers like
    • Warranty for seal failures 3
    • Lady on the phone was nice 2
    • Yes 1
  • Customers don't like
    • Seal failure 4
    • Waranty service 3
    • Warranty service 2

MY WIFE AND I HAD OUR ALSIDE WINDOWS INSTALLED IN 1996. WE NOTICED THAT ONE OF THE WINDOWS SEAL HAD FAILED. WE WERE TOLD THAT BEFORE 2004, THE WINDOWS THAT THEY SOLD HAD A LIMITED LIFE TIME WARRANTY NOT THE LIFE TIME WARRANTY THAT THE WINDOWS HAVE NOW. AFTER 10 YEARS THE WINDOWS ARE PRO RATED LIKE TIRES AND BATTERIES HAVE. ALSIDE TOLD US THAT WE HAVE TO FILL OUT A CLAIM FORM AND TAKE PICTURES OF THE WINDOW THAT WENT BAD. I WOULD HAVE TO PAY 70%... Read more

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This sounds like a competitor or WN support person with too much time on their hands. W Nation is only a marketing company and makes nothing and installs nothing. They use very high sales pressure tactics in the home, and their sales personnel turnover is very high. If you don't perform u are out the door. Their advertising is so false, misleading, and not true, how can anyone call them for an appt? You cannot trust a company that advertises... Read more

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The GARDEN WINDOW I had installed awhile ago LEAKS LIKE A SIEVE,had leaks a few months after installation.I called the company who installed it,they came and looked at the window to see if it was an installation issue,it was not. Would love to get in touch with the company who sold it to me. I don't have the companies name as I lost their card,contract,due to SANDY FLOOD PROBLEM. my name is R SCHWARTZ 358 e Harrison st LONG BEACH NY,11561,just... Read more

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Bought 15 windows 8 years ago. Have had nothing but problems. They've Ave all failed. Condensation and ice on the inside of the windows..My house is like a f $!king wind tunnel throwing money away on heating.They send me a packet want me to get all numbers off windows which some have non. And want me to take pictures of the windows. REALLY? ?? They are your *** windows you come out here and fix the problem. I don't have time to do your job.... Read more

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I had Alside windows installed in 1999. In 2015 window seals failed. I contacted the warranty dept which handled my claim . They shipped new sashes at no charge to their warehouse in Ronkonkoma. . I am very satisfied with them . Thanks for your help. My windows were installed by a contractor who went out of business . I thought i would have a problem I did not . Alside honored ... Read more

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It seems to me that most of the complaints on here are from people who never actually read the warranty. We have Alside Windows in our home that have not had any issues for twenty years, but I know that if they do at this point, I will be responsible for the costs as they are no longer under warranty. Windows break, seals fail. No matter who your window is made by, there is always a possibility of an issue. Have you tried looking up some of the... Read more

Was this review helpful? 4 0

I purchased windows through empire windows in Cleveland area alside was the actual installer and manufacturer.do yourself a favor and stay away from both of these idiots, pay a little more and go with window nation. I had three windows put in from w.n. last year , not one problem with the install or the windows, this year I had twelve put in by empire and alside , nine of the windows have defects in the glass and the seals, some of them are... Read more

Was this review helpful? 1 0

I purchased 16 Alside windows. I've had 8 seals go bad and one won't stay open. That is more than half of them have problems. The first year most of the failures occurred and the installer took care of it for a $75 fee. The installer is no longer in business so now I am forced to deal with Alside directly. Lifetime warranty is a joke. I've been waiting months for them to get back to me after making jump through all kinds of hoops to... Read more

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Alside doesn't design a bad product in general, the issue is the manufacturing process as a whole. An example would be their Cedar Rapids IA plant, it's mostly day laborers that aren't legal. They go through quality control managers almost yearly because none of them can fix the underlying issue, there's no quality control with employees that have a non stop revolving door. And the fact that Alside will not staff their supply centers or... Read more

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Has anyone in the DFW area successfully sued Alside based on window poor performance? If so, please let me know: originallyhuman@gmail.com as I am hoping to find an experienced attorney well versed in this arena. We chose Alside based on their wind/rain ratings but have been sorely disappointed. Water penetrates the framing and ends up on my window sills with great frequency. Blah, blah, blah ... I do not know what else to say to get to one... Read more

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