Alside Window Complaints and Reviews

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Alside Window
Main address: PO Box 2010 44223 Akron OH
800-922-6009, , alsidesocialmedia@gmail.com
  • 38+1 mobile complaints
  • $56.8K claimed losses
  • $1.5K average
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  • Aug 27
  • Building Services
  • Poynette, Wisconsin
  • Garden Window
  • 1

Several says ago I posted a complaint on ALSIDE WINDOWS GARDEN WINDOW and to this day have not heard from them or a representative of their company. Just what good is their WARRANTY any how. If they can not answer a complaint how do they expect to continue selling windows...Seems to me this comp any is a FRAUD from the get-go Can any one out there in the nether world help me? Will be looking... Read more

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  • Aug 22
  • Building Products
  • Garden Window
  • 97

We had a GARDEN WINDOW installed in our kitchen in February of 2001. Along with this installation we received a 'LIFETIME WARRANTY', which I believed to be a good and valuable warranty. After about a year we started to notice what appeared to be a stain on the outside of the glass, and tried to remove it. After several attempts to clean it up we tried to contact the company who installed it,... Read more

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We had a large window replaced in the front of the house. Condensation builds up because the seal was broken and water pours in the house when it rains heavily. Apparently this company doesn't care about their customers once a sale is made because nobody will take responsibility and fix this problem which has been going on for about a year now. Very disappointed. Add comment

  • Aug 08
  • Building Products
  • Berkley, Colorado
  • Defective Windows
  • 273

Me and wife after bought our first home went shopping for windows for out home. Allside offered great prices and said there product was as good as many of the other products on the market and said they have a lifetime warranty. Well offer about five years the glass got discoloured not water but like coating on the glass is oxidising. The company although it took two months replaced the windows.... Read more

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  • Aug 06
  • Building Products
  • Anderson, South Carolina
  • Windows Replacement
  • 73

I had two windows that were showing fog.I called the warranty departmen and gave them the info for new windows.I waited four 4 months before i heard from them. The windows they sent were the wrong size. I called them back and told them the exact size of the windows i needed. After two 2 more months i recieved the newer windows and guess what they were the same wrong size they sent the first time.... Read more

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  • Aug 05
  • Building Services
  • Window Warranty
  • 129

In April 2002, we had 20 Double Hung Windows installed in our home. I contacted Alside Warranty Service in May 2014 because 9 of the windows will not stay up. I receive a claims packet from them in early June 2014 which I completed, along with documentation that we are the buyers and current owners of the home. It is now August 2014 and I have not heard anything more from them. It has been at... Read more

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  • Jul 26
  • Building Products
  • Replacement Windows
  • 425

I am a contractor. I have been selling products from several large manufacturers including Alside for 30 years. We have sold 3 times as many of the other products, but our warranty calls for Alside windows is 10 times that of all the others combined. Mostly glass seal failures. When the Alside truck arrives, we have dozen's of sashes for service every week. We have only a handfull of sashes form... Read more

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  • Jun 07
  • Building Products
  • Augusta, Georgia
  • Window Warranty Services
  • 214

I am a contractor and have had several issues with broken seals with several manufacturers and have never had a problem getting warranty service. Even thought they say the warranty is only good for so many years, they have always sent replacement parts without a charge. They however do not pay labor. Vista and Alside windows.Alside has now realigned their product line to also meet the new energy... Read more

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  • Apr 29
  • Installers
  • Indianapolis, Indiana
  • Replacement Windows
  • 1
  • 1
  • 262

We had 15 various Alside Excaliber (I think this line has been discontinued and replaced by the Mezzo line) 4 years ago in 2010 and have had NO issues since. We had some sliders, a LARGE picture window, regular windows, some with obscured glass... we've been nothing but happy with them. We are getting ready to have an Alside patio slider door installed (a 6100 or higher) and 2 of the Mezzo... Read more

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  • Apr 13
  • Building Products
  • Saint Louis, Missouri
  • Cracked Window
  • 1
  • 1
  • 270

All of these complaints about AlSide products are not encouraging. About eleven years ago we had our siding, front door, patio door and six windows replaced with AlSide products by a contractor now no longer in business. In January we noticed one of the windows had a cracked, inside pane, causing moisture to build up between the windows. Several years ago the rollers on our patio door rusted... Read more

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