Company has verified representatives Subscribed to our free business plan and has customer support representatives who act on its behalf.
Submit ›
or
2.4 Based on 27 reviews
Compare to others
  • Customers like
    • Warranty for seal failures 4
    • Lady on the phone was nice 3
    • Windows 2
  • Customers don't like
    • Seal failure 4
    • Waranty service 3
    • Warranty service 2
1 of 2

Had my windows for 2 weeks. We have had 2 rainstorms in this time and I have had water in the sill inside the house twice. Out of 5 windows exposed to the storm 4 of them have done this. Not impressed. What happens during the freeze/thaw cycle this fall and spring?

Add comment

We had all our windows installed around 1998. We have had to replace most of them through the years. Back when we first got them, the company was great about replacing them and coming out to install. Supposedly, someone bought the company out years ago and now I have to go through an annoying process- photos, filling out information, etc. They also no longer install them for you unless you want to pay. Just noticed another window seal fail and... Read more

Was this review helpful? 0 0

My wife and I were very impressed with Alside. The windows we ordered were installed quickly and expertly. They look beautiful and we've already witnessed a reduction in outside noise. Before buying our windows, we came to this site and others. Our conclusion was that most people complaining either bought the wrong product to meet their expectations (like buying a Corolla and wanting it to perform like a Lexus), or they had poor installers. ... Read more

Was this review helpful? 0 0

MY WIFE AND I HAD OUR ALSIDE WINDOWS INSTALLED IN 1996. WE NOTICED THAT ONE OF THE WINDOWS SEAL HAD FAILED. WE WERE TOLD THAT BEFORE 2004, THE WINDOWS THAT THEY SOLD HAD A LIMITED LIFE TIME WARRANTY NOT THE LIFE TIME WARRANTY THAT THE WINDOWS HAVE NOW. AFTER 10 YEARS THE WINDOWS ARE PRO RATED LIKE TIRES AND BATTERIES HAVE. ALSIDE TOLD US THAT WE HAVE TO FILL OUT A CLAIM FORM AND TAKE PICTURES OF THE WINDOW THAT WENT BAD. I WOULD HAVE TO PAY 70%... Read more

Was this review helpful? 2 1

This sounds like a competitor or WN support person with too much time on their hands. W Nation is only a marketing company and makes nothing and installs nothing. They use very high sales pressure tactics in the home, and their sales personnel turnover is very high. If you don't perform u are out the door. Their advertising is so false, misleading, and not true, how can anyone call them for an appt? You cannot trust a company that advertises... Read more

Was this review helpful? 0 1

The GARDEN WINDOW I had installed awhile ago LEAKS LIKE A SIEVE,had leaks a few months after installation.I called the company who installed it,they came and looked at the window to see if it was an installation issue,it was not. Would love to get in touch with the company who sold it to me. I don't have the companies name as I lost their card,contract,due to SANDY FLOOD PROBLEM. my name is R SCHWARTZ 358 e Harrison st LONG BEACH NY,11561,just... Read more

Was this review helpful? 2 0

Bought 15 windows 8 years ago. Have had nothing but problems. They've Ave all failed. Condensation and ice on the inside of the windows..My house is like a f $!king wind tunnel throwing money away on heating.They send me a packet want me to get all numbers off windows which some have non. And want me to take pictures of the windows. REALLY? ?? They are your *** windows you come out here and fix the problem. I don't have time to do your job.... Read more

Was this review helpful? 1 0

I had Alside windows installed in 1999. In 2015 window seals failed. I contacted the warranty dept which handled my claim . They shipped new sashes at no charge to their warehouse in Ronkonkoma. . I am very satisfied with them . Thanks for your help. My windows were installed by a contractor who went out of business . I thought i would have a problem I did not . Alside honored ... Read more

Was this review helpful? 1 0

It seems to me that most of the complaints on here are from people who never actually read the warranty. We have Alside Windows in our home that have not had any issues for twenty years, but I know that if they do at this point, I will be responsible for the costs as they are no longer under warranty. Windows break, seals fail. No matter who your window is made by, there is always a possibility of an issue. Have you tried looking up some of the... Read more

Was this review helpful? 4 0

I purchased windows through empire windows in Cleveland area alside was the actual installer and manufacturer.do yourself a favor and stay away from both of these idiots, pay a little more and go with window nation. I had three windows put in from w.n. last year , not one problem with the install or the windows, this year I had twelve put in by empire and alside , nine of the windows have defects in the glass and the seals, some of them are... Read more

Was this review helpful? 1 0
Did not find what you were looking for?
 
×
You are reading about Alside Window.
Filing a new complaint about
×