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  • Seal failure1 votes
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  • 1 day ago
  • Building Products
  • Canal Winchester, Ohio
  • Windows
  • 2
  • 2
  • 22
  • REVIEW RATING 3/5

I have Alside windows installed 11/10. The problems with whistling began within months. Two windows in kitchen and upstairs bedroom were taken out and completely reinstalled with new ones. Within a short time, my family room windows started humming in southerly winds. Called and complained and the ball was dropped by rep. Finally got in contact with another rep in May 2014. They have... Read more

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  • Feb 13
  • Building Products
  • Charlotte, North Carolina
  • Replacement Sashes
  • 1
  • 1
  • 356
  • REVIEW RATING 5/5

I was an Alside dealer for over 20 years and in that time span sold and installed thousands of Alside windows. At the time I sold my company I was receiving about two dozen window sashes per week from the Alside truck. These were replacement sashes due to seal failure. This was a big waste of my time as it would take about two days a week to contact the customers and install their replacement... Read more

Was this review helpful? 1 1

DON'T COUNT ON THE WARRANTY. Alside will do anything to get out of their warranty. the glass seal failed. you can see the seal coming out of the window joint. the glass pain became loose and the glass cracked. warranty covers glass seal failure only if the glass is not cracked, but it cracked because of the seal failed. Add comment

  • Nov 08, 2014
  • Building Products
  • Vinyl Windows
  • 2
  • 2
  • 775
  • REVIEW RATING 5/5

Alside casement windows are pure and simple JUNK... All 6 original installed windows had manufacturing defects from day one. All 6 casements were replaced under warranty. The replacement casement windows were NO better. The problem is air leakage due to poor gaskets. Alside manufacturing stated "it meets our manufacturing standards" What a joke... Do not purchase Alside casement windows under any... Read more

Was this review helpful? 4 5

  • Oct 31, 2014
  • Building Products
  • Mezzo Window
  • 5
  • 5
  • 1182
  • REVIEW RATING 5/5

I purchased 21 windows and a sliding glass door from an Alside dealer who said he use to work for the company. They installed the Mezzo model in July of 2014. The issue is when the wind kicks up to about 15 MPH the windows sound like a flute playing variable notes or like a coyote howling out side the window. So I called my representative that sold them to me and he agreed to meet with me to see... Read more

Was this review helpful? 4 1

  • Oct 07, 2014
  • Home Construction and Repair
  • Nashville, Tennessee
  • Poor Workmanship
  • 2
  • 2
  • 664
  • REVIEW RATING 5/5

7 double hungs - none of the redesigned locks lined up and some wouldn't close - all scrapped finish off mechanism. They replaced all sashes but some still scrapped off finish. Time suck due to their mistakes. 2 large picture Windows- one has broken gasket trim-shipped and installed that way. All interior caulking was done with silicone caulk-BIG MISTAKE.You can't paint silicone-offered to cut... Read more

Was this review helpful? 7 1

  • Oct 03, 2014
  • Building Products
  • Wilmington, North Carolina
  • Broken Seals
  • 2
  • 2
  • 565
  • REVIEW RATING 5/5

I purchased all new windows for my house, 15 in all, in 2003. I have RE-replaced them myself, ALL of them, 3 times. All broken seals.. It takes forever to get them received after calling the company - also, I have had problems getting other 'parts'. For example, the pieces (don't know what you call them), that the tilt windows SIT in that allows them to go up and down - well several of them... Read more

Was this review helpful? 0 2

  • Oct 02, 2014
  • Building Products
  • Fairfax, Virginia
  • Windows Seal
  • 1
  • 1
  • 412
  • REVIEW RATING 5/5

We had Alside windows installed 8 years ago and we have had around a third of them replaced because the seal breaks and you get these streaks inside the windows. It also takes months for them to get the new window in. We have been waiting for a replacement for over 4 months and now we have another window that the seal has broken, so we have to start all over. You also have to go out of your way... Read more

Was this review helpful? 1 1

  • Sep 30, 2014
  • Building Services
  • Prescott, Arizona
  • Window Warranty
  • 454
  • REVIEW RATING 5/5

My double hung windows wouldn't stay up also. Found that the pivot broke. I filed with Alside to repair the guaranteed windows. I filed in May 2014 and as of September, I had not heard anything from them other than the claim had been accepted. When I called them, they said they were sorry and shipped me the replacement part and told me to fix it myself. Also had one window with a seal leak... Read more

Was this review helpful? 1 0

  • Sep 29, 2014
  • Building Products
  • Troy, Michigan
  • Windows Warranty
  • 454
  • REVIEW RATING 5/5

We had all of the windows in our home replaced with the assurance that there was a "Lifetime" warranty on all of them. What a joke,just after the first year we had a round window seal leak when the "Salesman" claimed the warranty didn't cover that and I told him I had the the phone number of a really good lawyer, he finally followed up and had the window replaced. Last winter one of the locking... Read more

Was this review helpful? 1 2

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