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  • Nov 08
  • Building Products
  • Vinyl Windows
  • 1
  • 1
  • 313
  • REVIEW RATING 5/5

Alside casement windows are pure and simple JUNK... All 6 original installed windows had manufacturing defects from day one. All 6 casements were replaced under warranty. The replacement casement windows were NO better. The problem is air leakage due to poor gaskets. Alside manufacturing stated "it meets our manufacturing standards" What a joke... Do not purchase Alside casement windows under any... Read more

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  • Oct 31
  • Building Products
  • Mezzo Window
  • 2
  • 2
  • 540
  • REVIEW RATING 5/5

I purchased 21 windows and a sliding glass door from an Alside dealer who said he use to work for the company. They installed the Mezzo model in July of 2014. The issue is when the wind kicks up to about 15 MPH the windows sound like a flute playing variable notes or like a coyote howling out side the window. So I called my representative that sold them to me and he agreed to meet with me to see... Read more

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  • Oct 07
  • Home Construction and Repair
  • Nashville, Tennessee
  • Poor Workmanship
  • 1
  • 1
  • 419
  • REVIEW RATING 5/5

7 double hungs - none of the redesigned locks lined up and some wouldn't close - all scrapped finish off mechanism. They replaced all sashes but some still scrapped off finish. Time suck due to their mistakes. 2 large picture Windows- one has broken gasket trim-shipped and installed that way. All interior caulking was done with silicone caulk-BIG MISTAKE.You can't paint silicone-offered to cut... Read more

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  • Oct 03
  • Building Products
  • Wilmington, North Carolina
  • Broken Seals
  • 2
  • 2
  • 329
  • REVIEW RATING 5/5

I purchased all new windows for my house, 15 in all, in 2003. I have RE-replaced them myself, ALL of them, 3 times. All broken seals.. It takes forever to get them received after calling the company - also, I have had problems getting other 'parts'. For example, the pieces (don't know what you call them), that the tilt windows SIT in that allows them to go up and down - well several of them... Read more

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  • Oct 02
  • Building Products
  • Fairfax, Virginia
  • Windows Seal
  • 246
  • REVIEW RATING 5/5

We had Alside windows installed 8 years ago and we have had around a third of them replaced because the seal breaks and you get these streaks inside the windows. It also takes months for them to get the new window in. We have been waiting for a replacement for over 4 months and now we have another window that the seal has broken, so we have to start all over. You also have to go out of your way... Read more

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  • Sep 30
  • Building Services
  • Prescott, Arizona
  • Window Warranty
  • 298
  • REVIEW RATING 5/5

My double hung windows wouldn't stay up also. Found that the pivot broke. I filed with Alside to repair the guaranteed windows. I filed in May 2014 and as of September, I had not heard anything from them other than the claim had been accepted. When I called them, they said they were sorry and shipped me the replacement part and told me to fix it myself. Also had one window with a seal leak... Read more

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  • Sep 29
  • Building Products
  • Troy, Michigan
  • Windows Warranty
  • 274
  • REVIEW RATING 5/5

We had all of the windows in our home replaced with the assurance that there was a "Lifetime" warranty on all of them. What a joke,just after the first year we had a round window seal leak when the "Salesman" claimed the warranty didn't cover that and I told him I had the the phone number of a really good lawyer, he finally followed up and had the window replaced. Last winter one of the locking... Read more

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  • Sep 06
  • Installers
  • Windows Installation
  • 1
  • 1
  • 512
  • REVIEW RATING 5/5

In 2001 we hired a contractor to install windows in our home. We decided on using the company and they installed our windows. Probably three or four months later I noticed that one of the windows had a crack in the pane of glass in between...nothing we could have done to the window. In the mean time we had problems with the company who installed the windows and that is a whole different story. ... Read more

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  • Aug 27
  • Building Services
  • Poynette, Wisconsin
  • Garden Window
  • 1
  • 1
  • 261
  • REVIEW RATING 4/5

Several says ago I posted a complaint on ALSIDE WINDOWS GARDEN WINDOW and to this day have not heard from them or a representative of their company. Just what good is their WARRANTY any how. If they can not answer a complaint how do they expect to continue selling windows...Seems to me this comp any is a FRAUD from the get-go Can any one out there in the nether world help me? Will be looking... Read more

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  • Aug 22
  • Building Products
  • Garden Window
  • 1
  • 1
  • 491
  • REVIEW RATING 5/5

We had a GARDEN WINDOW installed in our kitchen in February of 2001. Along with this installation we received a 'LIFETIME WARRANTY', which I believed to be a good and valuable warranty. After about a year we started to notice what appeared to be a stain on the outside of the glass, and tried to remove it. After several attempts to clean it up we tried to contact the company who installed it,... Read more

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